Who we are

Suggested text: Our website address is: https://collectors-break-hq.au

Last Updated: 6/9/24

Collectors Break HQ is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website or participate in any of our card breaks or services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website and services.

1. Information We Collect

1.1 Personal Information

When you purchase a spot in a card break, make a product purchase, or contact us, we may collect personal information that you provide, such as:

• Name
• Email address
• Shipping address
• Billing information (e.g., credit card or PayPal details)
• Phone number

This information is necessary to process orders, communicate with you, and deliver products or services.

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Referral URLs
• Cookies and similar tracking technologies

This information helps us understand how users interact with our website and improve the functionality and user experience.

1.3 Cookies

Our website uses cookies to collect information about your browsing activities. Cookies are small files stored on your device that help us improve site performance and personalize your experience. You may disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect to:

• Process orders and payments.
• Ship products and break hits to your address.
• Provide customer support and respond to inquiries.
• Send transactional and promotional emails (you can opt-out of promotional emails at any time).
• Improve our website, products, and services.
• Monitor and analyze site performance and usage trends.

We do not sell or rent your personal information to third parties for marketing purposes.

3. Sharing Your Information

Collectors Break HQ only shares your personal information under the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us with processing payments, fulfilling orders, or managing our website. These service providers are required to handle your information securely and only for the purposes specified by Collectors Break HQ.

3.2 Legal Obligations

We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will ensure that the recipient agrees to handle your information in accordance with this Privacy Policy.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or destruction. We implement industry-standard security measures such as encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. If you wish to review or update your personal information, please contact us at [Your Email Address].

5.2 Data Deletion

You may request that we delete your personal information from our systems by contacting us at [Your Email Address]. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Opting Out of Communications

If you no longer wish to receive promotional emails or newsletters from us, you can opt out by following the unsubscribe link in the emails or by contacting us directly. Please note that you will continue to receive transactional emails related to your orders and account.

6. Children’s Privacy

Collectors Break HQ does not knowingly collect personal information from children under the age of 18 without parental consent. If you believe that we have inadvertently collected information from a child, please contact us so that we can take steps to delete the data.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. International Data Transfers

As Collectors Break HQ is based in Australia, your personal information may be stored and processed in Australia or other countries where our service providers are located. By using our services, you consent to the transfer of your data to these locations, which may have different privacy laws than your country of residence.

9. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, along with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: collectorsbreakhq@gmail.com

Thank you for trusting Collectors Break HQ. We are committed to safeguarding your privacy and ensuring your data is handled with care.